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Get in Touch

ADFLCC is put together by a small editorial team, and every message that reaches us is read by a person. The simplest way to get in touch is by email:

hello@adflcc.com

We do not run a phone line or an office that accepts visitors, so email is the one channel we answer. Replies usually come within a few working days, sometimes faster, occasionally slower when we are deep in a long piece.

Good reasons to write

  • You found a mistake. A wrong date, a rule that has changed, a broken internal link. Tell us which page and what looks off, and we will check it. Our approach to fixes is described under corrections and updates.
  • You have a question we have not covered. Many of our explainers began as a reader's email. If you are puzzling over something like business budgeting, invoice finance or how internet TV works, suggest it.
  • Something is unclear. If an article raised more questions than it answered, we would like to know where we lost you.
  • Privacy requests. If you have written to us before and want your messages deleted, say so and we will remove them.

What we cannot do

We are writers, not advisers. We are not able to review your accounts, recommend a specific loan, investment, insurer or bank, or tell you what to do in your individual situation. For decisions of that kind, please speak to a qualified professional such as an accountant, an independent financial adviser or a solicitor, depending on the question. We are happy to point you towards the general topics worth raising with them.

Please do not send account numbers, passwords, identity documents or other sensitive information. We will never ask for them, and if they arrive by mistake we will delete the message.

Advertising and sponsored content

The site carries no display advertising. If you are writing about a commercial proposal, include a short, clear outline so we can decide quickly whether it fits. Anything we publish has to stand up as useful reading in its own right.

Before you write

You may find your answer faster in the archive. Our further reading page groups the most useful articles by theme, and the about page explains what we cover and why.

How we treat the details in your email is set out on our privacy page. In short: we use them only to reply.

This opens your email app with the message ready to send to hello@adflcc.com. Nothing is stored on this site.

Before you hit send

One inbox, read by people

Email is the only way we take messages, and each one is opened by a member of the editorial team rather than filtered by software. Corrections and topic ideas jump the queue.

Please keep account numbers, passwords and identity documents out of your message. We never need them, and anything sensitive that arrives by mistake is deleted.

Odalys, for the team

Contact questions

What to expect when you write

How quickly will I hear back?

Most messages get an answer inside a week. Messages about errors in an article are read first.

Can you look at my loan offer or investment?

We cannot give personal advice. We can suggest the general questions worth raising with a qualified adviser.

Will you add me to a mailing list?

No. Your address is used only to reply to you, and old correspondence is deleted once it is no longer needed.

Do you accept guest articles?

Occasionally, when a piece is genuinely useful to our readers. Send a short outline first rather than a finished draft.

Tell us what you think.

Suggestions help us plan.

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